Rachel Grob

Director of National Initiatives

Grob, Rachel


Room 4311, Law School

PDF Icon Curriculum Vitae


Rachel Grob is a sociologist whose career, both inside and outside academia, has been devoted to investigating patients' experiences with health and health care, and to involving them in the discourse, policy processes and institutional arrangements which impact that care. A strong dual commitment to knowledge generation and to the use of that emerging knowledge to create concrete impact for consumers, families and communities is prominent in all her work.

Dr. Grob is Director of National Initiatives and Clinical Professor in the Law School's Center for Patient Partnerships. She is also Senior Scientist in the School of Medicine and Public Health's Department of Family Medicine and Community Health. Current projects include:

  1. Acting as Qualitative Research Lead for the award-winning, internationally-vetted Database of Individual Patient Experience (DIPEx) initiative here in the U.S.; as an elected member of the DIPEx International Board of Trustees guiding patient experience work in 14 countries; and as PI/co-PI in developing many of the USA's first full web-based patient experience modules.  See www.healthexperiencesusa.org for details.
  2. Leading the qualitative arm on two federal grants pioneering methods to reliably elicit patients' narratives about their health care encounters as part of large-scale patient experience surveys.
  3. Studying patients' roles in structured learning in Learning Health Systems around the country.
  4. Developing quality improvement tools and approaches using patient experience data on experiences with depression, with cystic fibrosis, and with primary care.

Scholarship & Publications


Law Repository


  • Rachel Grob and Sarah Davis wrote "Choosing Doctors Wisely: Can Assisted Choice Enhance Patients' Selection of Clinicians?" which was published in Medical Care Research and Review in November 2018.

  • Rachel Grob and Sarah Davis co-authored "The Affordable Care Act’s Plan For Consumer Assistance With Insurance Moves States Forward But Remains A Work In Progress," appearing in the February 2013 issue of Health Affairs.

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